A license is connected to a mailbox of a user. Licenses are used to allow for additional features. As part of how Open Exchange works on Hostcontrol, you are also able to upgrade a user with a new license at any time to unlock these advantages.
Changing a license is done in the following manner:
- First, log in to the Email tab of the customer, and open the mail account you want to change licences for:
- Select the option to "Change plan":
- Next, select the option to "Swap for an unused license".
- Lastly, select the license you want to use, and select "Save". The new license will be applied to your account.