Connecting external mail account

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Open Exchange is capable of connecting to a mailbox external to the platform. This means emails from that mailbox are received in this mailbox, giving you the option to manage and collect all your mail in a single inbox.

In order to set this up, Open Exchange needs the connection details so I can connect successfully. This is similar to an email client like Outlook or Thunderbird.

Automatic setup

A basic setup requires a few very basic details:

  • Your account name
  • Your password


Open Exchange will try to detect the correct settings by testing the DNS records.


Connect external01.png



Manual setup

Advanced setup allows for much greater customisation, like:

  • Setting the server addresses yourself
  • Allowing for a different format of usernames

In order to start this, select "Manual" ïn the Automatic setup:


Connect external02.png



Here, you may fill in the details of your webserver that hosts your e-mail


Connect external03.png



And here, SMTP. In case you need these credentials, ask your e-mail host.